Dear customers,
Sending parcels to the EU
As someone who has sent a parcel with us to the EU in the last six months, we wanted to let you know that, from 1 July 2026, changes to EU import rules mean a duty will apply to all parcels containing goods sent from Great Britain (excluding Northern Ireland) to EU countries.
What you may need to know The duty doesn’t apply to gifts under €45. The €3 duty will apply per HS code, plus any EU handling fees, to parcels valued at €150 or less. The €3 duty, plus any EU handling fees, will apply to all business-to-consumer goods under €150, including those sold by non-EU sellers registered under Import One-Stop Shop (IOSS). In most cases, it’s all taken care of upfront
For most EU countries, you can pay all applicable EU charges at the same time as buying your postage online. For a small number of countries, the recipient may be asked to pay the duty and fees.